What is ISO 14000 Standards?

What Is ISO 14000 Standards?

Save The Environment - Implement ISO 14001 Standards

Save The Environment - Implement ISO 14001 Standards

Global warming, ozone depletion, pollution and extinction of numerous species of animals. These are just a few of the environmental issues that the world faces, in the name of development. As responsible corporate citizens, SMEs can play their part in preserving our natural environment for our next generation.

Both individuals and businesses especially have a social and environmental responsibility to fulfil. With the rapid development in todays industrialised world, the issue of preserving and managing our environment has become crucial. The increasing awareness of the importance of good environmental management systems is evidenced by the amendments made to the Environmental Quality Act 1974 and other environmental regulations which serve to ensure stricter compliance of environmental standards. Malaysia also adopted the National Environment Policy in 2002 as a means of addressing environmental issues in an integrated manner while more and more companies are striving to attain the MS14001 EMS certification.

WHAT SMEs CAN DO TO SAVE THE ENVIRONMENT
As responsible corporate citizens, SMEs have a major role to play in preserving the environment. For starters, they can help the Government to achieve its recycling goals, by creating mechanisms to facilitate the segregation of recyclable wastes and to ensure that these wastes are sent to the relevant parties instead of being dumped in landfills and illegal dumpsites. Furthermore, SMEs must also ensure that proper waste management systems are in place in conducting their day-to-day businesses.

Below are a few steps that SMEs can take to do their part for the environment:
• Dispose off company wastes properly and responsibly.
• Encourage employees to reuse items where possible, for example, printing on both sides of the paper, etc.
• Practise recycling in the office, by introducing a recycling programme. Among the items that can be recycled are papers, cardboards, glass, aluminium cans and scrap metals.
• Implementing an Environmental Management System (EMS).

WHAT IS AN ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)?
An EMS provides a framework for managing environmental practices that integrates with overall business goals in a systematic way. Various models can be applied to develop, implement and maintain an EMS. One of the more common models used by industries is the model described by the ISO 14001 standard which was developed by the International Organisation for Standardisation (ISO). The ISO 14001 standard EMS model focuses on continuous improvement through an on-going cycle of actions called the continual improvement cycle which incorporates the elements of planning, doing, checking and acting.

An EMS typically begins with a strong environmental policy which describes the organisations approach in managing its environmental affairs and reflects its commitment to protect the environment and human well-being. The environmental policy establishes the framework for environmental leadership and serves as a contract between an organisations employees and its stakeholders. As such, commitment and strong support from top management is essential in making an EMS a success. Developing the environmental policy also helps to lay the groundwork for the planning phase of the EMS cycle. It is in this stage that active management support is sought, a multi-disciplinary EMS implementation team is formed and an introduction meeting is held to brief employees on the implementation of EMS. On top of that, the scope and budget for the implementation of EMS is also pre-defined. In other words, it is important that management provides all the resources necessary for the successful implementation of EMS.

ISO 14001 Standards – Nonconformance, Corrective and Preventive Action

ISO 14001 Standards - Nonconformance, Corrective and Preventive Action

ISO 14001:2004 Section 4.5.2, Nonconformance And Corrective Andrequires that organizations establish and maintain procedures that:

Preventive Action,

• Define responsibility and authority for handling and investigating nonconformance

• Take action to mitigate any impacts caused by nonconformance

• Initiate and complete the appropriate corrective and preventive action.

ISO 14001:2004 Section 4.5.2 also states that “…any corrective or preventive action taken to eliminate the causes of actual and potential nonconformances must be appropriate to the magnitude of problems and commensurate with the

environmental impact encountered.”

If any changes in the documented procedures result from any corrective and preventive action, you must implement and record these changes.

Nonconformance refers to any issues that do not meet or comply with the requirements established in the EMS or the ISO 14001 standard. Procedures developed under ISO Section 4.5.2 will provide the mechanism to handle

non-conformances and to ensure steps be taken to prevent a recurrence.

The procedures should include the following key steps:

1. Identify the problem

2. Determine the cause

3. Establish the solution

4. Document the solution

5. Implement the solution

6. Record the documentation and implementation of the solution

7. Communicate the solution.

The History Of ISO 14001 Environmental Management System

The History Establishment Of ISO 14001 Environmental Management System

Environmental management began in earnest around 1970 as a direct result of environmental catastrophes and governmental reaction to those catastrophes. In many countries, environmental regulations that focus on control of environmentally damaging emissions to air, discharges to water, and disposal of hazardous wastes were instituted in an effort to prevent future environmental catastrophes and to limit toxic releases to the environment. Regulations, however, too often had the effect of placing a ceiling on environmental performance. Many industrial organizations, reacting negatively to governmental environmental regulations that
they view as being based on bad science, adding unnecessary costs, or making them uncompetitive in international markets, have restricted their environmental management efforts to complying with regulations and nothing morIn response, global institutions, recognizing the interconnected problems of persistent environmental degradation, growing economic divisions, and associated poverty and hunger, developed programs to begin to bring economic and social goals into balance with ecological and natural resource preservation. In 1992, the Global Environmental Summit, convened in Rio de Janeiro by the United Nations, brought representatives of 178 nations together to endorse Agenda 21: The Program of Action for Sustainable Development. Agenda 21 details the actions that are necessary on the part of organizations of all kinds if sustainability is to be achieved and collapse of economic, environmental, and social systems is to be avoided.
A second global summit, the World Summit on Sustainable Development (WSSD), was held in Johannesburg in Summer 2002. In tabulating the results since the Rio summit, the WSSD determined that all environmental trends had experienced further degradation and that the only sustainability gains to be reported were progress against infectious diseases, the global literacy rate, and the greater inclusion of women in society’s activities. The significance of Rio is that it marks the time when much of the world realized that we cannot continue on the same path we have been on. The significance of Johannesburg is the realization that, in spite of enormous effort on the part of many institutions, humankind is losing the battle for sustainability.
ISO 14001 is the EMS Specification developed by the international Organization for Standardization (ISO) of Geneva, Switzerland as a part of the ISO 14000 series ofenvironmental management documents. It was issued as both an International and American National Standard in September 1996. The Second Edition of ISO 14001, ISO 14001:2004, was issued as an International Standard on November 15, 2004 and subsequently as an American National Standard.
ISO 14001 establishes a framework for the conduct of environmental management by requiring the organization to define an Environmental Policy and establish sixteen management procedures that support the policy. Many of the ISO 14001 procedures already exist in some form within organizations and only require modification to meet the requirements of ISO 14001. Other procedures have to be added in their entirety. All of the ISO 14001 procedures represent best management practices as defined by a consensus of the representatives of more than 50 national standards bodies and Non-Governmental Organizations (NGOs) who participated in the development of ISO 14001:1996 from early 1993 through July 1, 1995 and in
the development of the Second Edition from early 2002 until mid-2004.

ISO 14001 Standards Audit

ISO 14001:2004 emphasizes the continuous improvement of an environmental management system (EMS). The standard specifies requirements for an environmental management system to enable an organization to develop and implement a policy and objectives which take into account legal requirements and information about significant environmental aspects. The certification process ensures the conformance of your EMS against the international standard, as well as any organizational specific requirements that have been identified.

The ISO 14001 Standards audit consist of 2 stage registration audit process followed by surveillanceaudits, and ultimately a recertification audit. ISO 14001 Audits include on-site assessments of documents, data, records, activity and personnel. Process audit trails are followed by interviews of personnel responsible for the tasks and reviewing associated activity and records of occurrence. The audit trail will follow interactions between processes as well as the details of the process itself. Following are the stages of the audit process.

Pre-assessmentRegistration Audit – Stage 2Audit Findings• A review of action taken on nonconformities identified during the previous audit• A review of the continued effectiveness of the management system in its entiretyThe continued applicability to the scope of registration

The pre-assessment audit is an optional activity, outside of the registration process, it is highly encourages that any organization to undertake to evaluate the readiness to undergo the two stage registration process. That would optimally occur prior to the stage 1 and 2 audits.

Unlike the Stage 1 and Stage 2 activities you have full discretion as to which areas the preassessment should focus on and for the length of the pre-assessment. This activity allows your organization to become familiar with the audit process and helps prepare your employees for the registration assessment.

The auditor conducting the pre-assessment will typically return to the organization for the assessment. Similar to a ‘true’ audit, the end result of the pre-assessment will be a documented report identifying findings observed during the audit and a closing meeting to discuss the issues.

The pre-assessment activity allows you to correct any issues prior to beginning the registration process.

Assessment

New requirements for certification bodies have changed the registration process. Registration is now conducted in two distinct visits- Stage One and Stage Two- each of which has defined requirements that are outlined below.

Registration Audit – Stage 1

The stage 1 audit, conducted at your facility, is primarily performed for planning and determining the readiness of an organization to undergo a stage 2 registration audit. It also facilitates communicating any needs and expectations to the organization. Activities performed at a stage 1 audit include:

• Conducting a documentation review – This review determines if the organization’s EMS documentation adequately covers all the requirements of the ISO standard

• A review of the aspects and impacts and their significance and an evaluation of the facility(s) site specific conditions

• A review of your organizations non-conformance, preventive and corrective action system • An overview of applicable regulations

• Interviewing your organization’s personnel to assess their general readiness to undertake a stage 2 audit

• Confirming the applicability of the scope of the organization’s EMS

• Obtaining evidence that internal audits and management reviews are being planned and performed

• Providing focus for the planning of the stage 2 audit

If during the stage 1 audit any nonconformities are identified, the auditor will request a corrective action response (see Corrective Action Response).

The objective of the Stage 2 on-site audit is to assess your organizations’ adherence to your own policies, objectives, and procedures and to ascertain conformance to the requirements of the ISO 14001 standard. To accomplish this, the audit will address the implementation of all the elements of the standard. Review of documentation and records to support the implementation is an expected part of the assessment process. If non-conformances or opportunities for improvement are identified they will be documented in a report which will be presented to the organization during the closing meeting. The report will include the auditor’s recommendation regarding registration.

Any deviation from procedures or requirements of the standard will be identified as an audit finding, which will be documented in the audit report. The auditor will draw your attention to non-conformities as they arise so there will be no “surprises” at the closing meeting. Findings are categorized into three categories defined as follows:

• A major non-conformity relates to the absence or total breakdown of a required process or a number of minor non-conformities listed against similar areas. A major non-conformity at the Registration Audit – Stage 2 would defer recommendation for registration until that major has been closed.

• A minor non-conformity is an observed lapse in your systems ability to meet the requirements of the standard or your internal systems, while the overall process remains in tact.

• An observation or opportunity for improvement relates to a matter about which the Auditor is concerned but which cannot be clearly stated as a non-conformity. Observations also indicate trends which may result in a future non-conformity.

Corrective Action Response

ISO 14001 Standards requires corrective action responses from all Registration Audits. Once certification is achieved, dependant upon the extent and nature of the findings, your organization may be required to submit a corrective action plan, detailing your intent to correct the non conformity.

The auditor may also recommend that your organization submit objective evidence to support the to verify closure may be required.

It is recommended that all non-conformities are addressed within your internal corrective action system. Typically, opportunities for improvement would be addressed as preventive actions by your organization.

closure of the finding. In certain circumstances such as a major non conformity an on site activity

Surveillance Audits

Company shall conduct Surveillance Audits on an annual or semi-annual basis. The purpose of the Surveillance Audit is to ensure that the EMS continues to conform to both the organizations’ and the ISO 14001 requirements. Certain processes will be reviewed at each surveillance including:

• Internal audits and management review

• Customer and interested parties communications

• Effectiveness of the management system in achieving defined objectives

• The progress of planned continual improvement activities

• Continuing operational control

• A review of any changes made by the organization which may have impact on the registration

• Use of accreditation and certification body logos provided to the organization upon registration

• objectives, targets and programs

• evaluation of compliance

Re-assessment Audits

The accreditation body requires that a recertification audit be carried out every three years. The purpose of the recertification audit is to confirm the continued conformity and effectiveness of the management system as a whole, and its continued relevance and applicability for the scope of activity.

Recertification audits review the performance of the EMS over the registration period, and include a review of previous surveillance audit records. The recertification audit includes the following:

• The continued relevancy of the organization’s policy and objectives

• The continued effective interaction between the processes of the management system

• A review of internal audits, management reviews, document changes during this certification period

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SUMMARY OF CHANGES TO ISO 14001:2004

SUMMARY OF CHANGES TO ISO 14001:2004
ISO 14001:2004 aims to clarify the 1996 edition and align it more closely with the ISO 9001:2000 standard. Some clauses have not been modified for content but have been rewritten to align ISO 14001:2004 with the format, wording, and layout of ISO 9001:2000 and to enhance the compatibility between the two standards.
References in Annex A of the standard are aligned with the numbering in the standard for ease of use. Annex B of the standard identifies similarities and associations between ISO 9001:2000 and ISO 14001:2004.
An important change in wording throughout the revised standard appears in requirements that previously stated that an organisation shall “establish and maintain”; these have now been changed to “establish, implement and maintain”.
Throughout the standard the word “personnel” in the original standard is replaced with “persons working for or on behalf of the organisation” in the revised standard. This is included to ensure that external contractors and applicable suppliers are included under the requirements of certain clauses.
In developing, implementing and maintaining the organisation’s EMS, significant environmental aspects, applicable legal requirements and other requirements to which the organisation subscribes must be considered, and management must ensure the availability of resources.
There are additional paragraphs in the introduction, which generally cover:
• the aim of the ISO 14001:2004 standard is to enhance compatibility with ISO 9001:2000;
• alignment is improved between clause references and supporting Annexes. For example, 4.3.3 and A.3.3 both deal with objectives, targets and programme(s), and 4.5.5 and A.5.5 both deal with internal audit;
• an explanation of the Plan-Do-Check-Act (PDCA) model used in ISO 9001:2000;
• the use of the process approach is promoted in alignment with ISO 9001:2000;
• possible alignment and integration with other management systems is reviewed.